Privacy Policy

Welcome to the Privacy Policy of the alshibbak website and platform.

This Privacy Policy explains how we collect, use, and disclose personal information when you use the site, and your options regarding that information. We care deeply about the privacy of your use and the information you provide. We use your personal information to provide and improve services on the site. By using the site, you agree to the collection and use of information in accordance with this policy.

Definitions

For the purposes of this Policy, the following terms have the meanings set forth below unless stated otherwise: Personal Information, Usage Data, Data Controller, Data Processor, User…

1. Information Collection and Use

We collect various types of information for different purposes to provide and improve the services available on the site, including without limitation:

  • Email address.
  • First and last name.
  • Phone number.
  • Address, area, governorate, postal code, and city.
  • Profile picture.
  • Cookies and usage data.

If you sign up or create an account using social network accounts, we may collect:

  • Your name.
  • Social network username.
  • Location.
  • Gender.
  • Date of birth.
  • Email address.
  • Profile picture.

We may use your personal information to deliver services, advertising, promotions, and other information of any kind that may be of interest to you, whether developed by us, by third parties, or in collaboration.

2. Usage Data

We may collect information that your browser sends whenever you visit our site or when you access it by or through a mobile device. Usage Data may include your computer’s IP address, browser type and version, the pages you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data. When accessing via mobile device, it may include the device type, unique device identifier, mobile IP address, mobile browser type, and similar diagnostic data.

3. Location Data

We may use and store information about your location if you permit us to do so, to provide features and to improve and tailor the service. You can enable or disable location services at any time via your device settings.

4. Cookies and Tracking Data

We use cookies and similar tracking technologies to track activity on the site and hold certain information. Cookies are files with a small amount of data which may include unique identifiers. They are sent to your browser and stored on your device. We may also use beacons, tags, and scripts to collect and analyze information.

You can instruct your browser to refuse cookies or to indicate when a cookie is being sent. If you do not accept cookies, you may not be able to use some portions of the site. Examples of cookies we use:

  • Preference cookies: used to remember your preferences and various settings.
  • Advertising cookies: used to serve ads relevant to your interests.

5. Use of Data

We use the collected data for various purposes, including without limitation:

  • To provide our services.
  • To notify you about changes to our services.
  • To allow you to participate in interactive features when you choose to do so.
  • To provide customer support.
  • To gather analysis or valuable information so that we can improve our services and/or the site.
  • To monitor the usage of our services and/or the site.
  • To detect, prevent, and address technical issues.
  • To provide you with news, special offers, and general information about goods and services similar to those you inquired about, unless you have opted out.

6. Legal Basis for Processing (GDPR)

If you are from the EEA, the legal basis for collecting and using your personal information depends on the information collected and the specific context. We may process your information to contact you, based on your consent, for our legitimate interests (without overriding your rights), for payment processing, or to comply with legal obligations. Contact us at contact.alshibbak@gmail.com to request access or deletion. Your data protection rights include:

  • Right of access, update, or deletion.
  • Right to rectification.
  • Right to object.
  • Right to restriction.
  • Right to data portability.
  • Right to withdraw consent.

7. Retention of Data

We will retain your personal data only for as long as is necessary for the purposes set out in this Policy, to comply with legal obligations, resolve disputes, and enforce agreements. Usage Data is generally retained for a shorter period unless legally required for longer.

8. Transfer of Data

Your information may be transferred to—and maintained on—computers located outside your jurisdiction where data protection laws may differ. We take reasonable steps to ensure your data is treated securely and in accordance with this Policy and that no transfer occurs unless adequate controls are in place.

9. Disclosure for Law Enforcement

Under certain circumstances, we may be required to disclose your personal information if required to do so by law or in response to valid requests by public authorities. We may disclose in good faith when necessary to:

  • Comply with a legal obligation.
  • Protect and defend the rights or property of alshibbak.
  • Prevent or investigate possible wrongdoing in connection with the site.
  • Protect the personal safety of users or the public.
  • Protect against legal liability.

10. Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee absolute security.

11. Advertising

We may use third-party service providers to show advertisements to support our services/site, such as:

  • Google AdSense DoubleClick Cookie
  • AdMob by Google

12. Behavioral Remarketing

We use remarketing services to advertise on third-party websites after you visit our site. We and our third-party vendors use cookies to inform, optimize, and serve ads based on your past visits. Examples include:

  • Google Ads.
  • x
  • Facebook.

13. Service Providers

We may employ third-party companies and individuals to facilitate our services, provide the services on our behalf, or assist us in analyzing how our services are used. These third parties have access to your Personal Information only to perform these tasks and are obligated not to disclose or use it for any other purpose.

14. Payments

If we provide paid products or services, we may use third-party payment processors. We will not store or collect your payment card details; that information is provided directly to the payment processors whose use of your Personal Information is governed by their Privacy Policies.

15. Links to Other Sites

Our site may contain links to other sites that are not operated by us. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

16. Changes to This Privacy Policy

We may update our Privacy Policy from time to time without notice. You are advised to review this Privacy Policy periodically. Changes are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: contact.alshibbak@gmail.com